Aetna
EAP, HMO, and PPO benefits may cover mental health care. Call the number on your card to confirm eligibility.
Patient resources
Prepare for your appointment, download forms, understand payment options, and find answers to common questions about care.
Insurance guidance
Journey of Life’s original website lists the plans below. Coverage, networks, authorizations, and benefits can change, so verify with the phone number on your insurance card before care begins.
8 plans shown
EAP, HMO, and PPO benefits may cover mental health care. Call the number on your card to confirm eligibility.
EAP, HMO, and PPO benefits may cover care. Call the number on your card for authorization details.
PPO/EPO mental health benefits may apply; confirm eligibility with member services.
EAP, HMO, and PPO benefits may apply; confirm coverage and authorization requirements.
Managed Health Network EAP benefits may cover care; use the member-services number on your card.
A behavioral-health referral or pre-authorization may be required. Couples counseling is rarely covered under the clinic’s Kaiser contract.
Students generally need a referral or authorization from Counseling and Psychological Services before outpatient counseling or assessment.
People seeking treatment related to a violent crime may qualify for benefits through the California Victim Compensation Board.
Patient forms
These links open the clinic’s original PDF documents. Download and review only the forms requested by the office.
Common questions
Yes. Secure telehealth is available for clients who reside anywhere in California.
Yes. The team includes clinicians who specialize in children younger than 13 as well as adolescents.
Yes. Journey of Life contracts for child custody mediation independent from the court system. Ask the office about current availability.
The original clinic FAQ states that the practice is not currently certified. Contact the office if you need updated information.
Yes. A discounted fee schedule is available based on family size and income. Contact the clinical director to confirm current eligibility.
Individual and couples/family sessions are generally 50 minutes. Group sessions are generally 75 minutes.
Many plans provide out-of-network counseling benefits. Ask your insurer how many sessions are covered. The clinic can provide an end-of-month statement for reimbursement requests.
This clinic is not an emergency service. Call or text 988 for the Suicide & Crisis Lifeline, or call 911 / go to the nearest emergency department.